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Service Design

Discover Pinterest’s 10 best ideas and inspiration for Service Design. Get inspired and try out new things.

Visually demonstrate how your customers are interacting with your business with this customer journey map timeline infographic

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It’s a modern cliché, an obnoxious first-world problem: Explaining your new-fangled job to the person sitting next to you on an airplane. Once, I was a graphic designer — that was easy to explain. I…

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Sylwia Kogut
Sylwia Kogut saved to UX

Service blueprints visualize organizational processes in order to optimize how a business delivers a user experience.

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This mega graphic attempts to tackle the relationship between UX and all other aspects of design.

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The term “Service Design” is said to have been coined in early 1990s where educational program dedicated to Service Design firstly appeared in Köln International School of Design. Later on in 2004…

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Something happens when I’m at the gym. I’m not sure how to explain it but whenever I start exercising and reading my UX articles (yes, I really do that), it’s as if things start connecting that I had…

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Experience map for a coworking place project designed by Angélique Schlick . Connect with them on Dribbble; the global community for designers and creative professionals.

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Imagine you move to a new city and after some time you decide to have your hair cut or get a new hairstyle. For some people, this would be a frightening thought. Based on your knowledge of the consequences of not finding a new hairdresser who is "as good as"...

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This post is part of Civic Service Design Tools + Tactics, a resource for introducing public servants to service design, published by the Mayor’s Office for Economic Opportunity Service Design…

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In this article, we’ll try to develop sound understanding of UX research methods and their possible implementations.

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