infographics, information design, chart, life, visual communication

'Geek Love,' The New York Times, newspaper article, 2008 Exposed to Dungeons & Dragons Early in Life. Art Direction: Brian Rea Exposed to Dungeons & Dragons Early in Life.

Nunwood | Customer Experience Journey Maps

Our Customer Journey maps are used by clients to map out the end-to-end customer journey and highlights the critical touchpoints for businesses

c514d5d3fc1bdb2710daf2b162b3b69b.jpg 1.200×1.010 pixels

Integration of scenarios, storyboard, and service system navigation for service system design phase.

How to build and Experience Map from scratch / Silvana Churruca

In the previous text I described how to create a Customer Journey Map in few easy steps. Today I’d like to present some examples of inspiring maps which differ in […]

linear with detail - user journey

startup infographic & chart linear with detail - user journey. Infographic Description linear with detail - user journey

service design, touchpoints matrix

Method: Let’s Get Physical (With Services)

service design, touchpoints matrix I like this structure for presenting touchpoints for interaction

TiffanyHo.co: User journeys based on goals with templates

UX designer with 7 years of experience in Sydney, London and New York City.

Visualizing patient experience at Pok Oi Hospital - Interesting way of breaking down an experience visually #Design Thinking

Visualizing patient experience at Pok Oi Hospital - Interesting way of breaking down an experience visually Thinking

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