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Beyond Wireframing: The Real-Life UX Design Process — Smashing Magazine
We all know basic tenets of user-centred design. We recognize different research methods, prototyping, as well as documenting techniques in our rich methodological environment. The question you probably often ask yourself though is _how_ it all works in practice?
We’re building the next stage of Picle ...
A little blog covering some Service Design elements within the evolution of Picle. I've been creating the user journeys and mapping flows to determine t...
UX analysis - automobile classifieds mobile app (2016)
UX analysis for a fictional automobile classifieds app. The analysis includes personas, information architecture, app workflow, competitive analysis, user journey, wireframes.
Touch sensors selected for patient self-service sedical kiosk
Rugged Zytronic touch sensors incorporated into a large scale deployment of self-service information terminals within the Moscow healthcare system.
Flat line concepts for mobile website design and development, mobile...
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How to Run an Empathy & User Journey Mapping Workshop
This article will teach you two popular design workshop techniques: empathy mapping and user journey mapping. Empathy mapping is a way to characterise your target users in order to make effective…
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Why Map the Customer Journey in Digital Marketing?
Customer journey mapping can provide invaluable insight to help you improve and grow your digital marketing efforts year on year.
Optimize omnichannel customer journeys with customer journey analytics
Learn how leading organizations are optimizing omnichannel customer journeys with customer journey analytics.